Once a purchase has been made, you are accepting these terms and conditions as a basis of any contract between Little Owl Farm Park Ltd and yourself. No contract exists between yourself and Little Owl Farm Park Ltd until payment has been received, and your order is accepted by us.

 

Prices & Purchases

  1. Prices and descriptions of services purchased, are displayed at the time of placing an order.
    Prices are in UK Sterling and inclusive of all applicable taxes. Once payment has been made – prices will not be increased.
  2. Prices displayed on the website are subject to change without notice.
  3. Entry prices are in accordance with those displayed at point of entry.
  4. On applying for any discounts, the policies displayed upon entry must be adhered to. Discounts will not be given to those that don’t meet the necessary criteria.
  5. Prices are charged from 1 years of age. Proof, in the form of a birth certificate, may be required upon entry if applying for free entry for under 1s.

Terms of Entry

  1. It is a term of entry that all Terms and Conditions are understood, accepted and adhered to. Failure to do so may result in non-admission or rejection from the park.
  2. All health and safety signage (and information presented in the map handouts on arrival) throughout the park must be adhered to.
  3. It is also understood that for any reason beyond our control, attractions or the whole farm park may have to be closed or altered, without notice.
  4. Smoking is prohibited in all areas inside the Farm Park – This is for the comfort and safety of all of our visitors. There is a smoking area on the carpark.
  5. Our ‘Code of Conduct’, stated on the website and on entry must be adhered to. This is for the comfort and safety of our visitors and staff. If a visitors’ behaviour is unacceptable, in accordance with our ‘Code of Conduct’, they may be asked to leave the park without a refund.
  6. Only guide dogs are permitted onto the Farm Park premises. No other Dogs are allowed.
    The carpark is free of charge, and is for the convenience of our customers. Little Owl Farm Park Ltd will take no responsibility for any loss or damages that occur on our carpark. Once the carpark and overflow car park are full, we have reached our full capacity and may have to deny entry. If you leave the Farm Park and wish to re-enter that day, you must take the necessary steps, as outlined in the Reception area, to ensure you don’t get re-charged upon entry (this may be in the form of getting a stamp).
  7. No refunds are to be made, once entry to the park is gained. Tickets may be transferable, at the managements discretion.
  8. Visitors under 16 years of age must be accompanied and supervised, at all times, by an individual 18 years or over.
  9. The café is NOT operated as a separate business, and therefore entry prices for the farm park must be paid in order to access the café also.
  10. Any breakages or damage caused by reckless behaviour to any of our attractions or shop stock must be reimbursed in full.
  11. Any demonstrations and activities are subject to change.
  12. If any child has religious or health requirements, meaning that they cannot be around certain animals etc. Please make arrangements around this yourselves, as Little Owl Farm Park will not be able to make adjustments.
  13. Little Owl Farm Park take no responsibility for any loss or damage to personal belongings that occurs on or around Little Owl Farm Park or premises. Children and dependents are the responsibility of their parents, carers or supervisors.

Annual Memberships

  1. All terms of entry and pricing, must be accepted in addition to these following terms.
  2. Your Membership pass entitles the named person(s) to visit free any day we are open for 12 consecutive months (Please note: we do close annually for a winter shut down –this varies each year, and will be for approximately 5-7 weeks).
  3. Photos of all individuals named on the pass must be taken upon purchase or previously sent though electronically, before any payment is taken.
  4. Events are subject to change without notice and no refunds are given should the Farm Park close due to circumstances beyond our control.
  5. Memberships cannot be used in conjunction with any promotional offer, voucher or events.
    A Membership only applies to general Farm Park admission. Some extra charges may apply at times.
  6. Little Owl Farm Park reserves the right to remove the offer of a membership at any point during the year.
  7. Lost/damaged passes are subject to a £5 replacement charge (we will use the photos on our system).
  8. Membership Passes are not interchangeable or transferable for any reason.
  9. Little Owl Farm Park reserves the right to refuse renewal or withdraw membership at any time.
  10. Personal or verbal abuse of staff will not be tolerated and Little Owl Farm Park reserve the right to refuse admission and revoke membership if the ‘Code of Conduct’ is not adhered to.
  11. On purchase of your annual pass, you are giving Little Owl Farm Park consent to keep details and photos you have provided on record. These details will not be passed onto any third parties.
  12. If you forget your pass, we will look up the photos on the system on arrival. If you forget your pass twice, you will be asked to pay the £5 renewal fee. We will not keep checking the system.

Parties

  1. All parties must adhere to all terms of entry and prices, in addition to the following terms.
  2. A health and safety document is provided on confirmation of a party booking. On signing this document, you agree that you have read, understood and have passed on this information to all necessary persons.
  3. Hosts are able to have all day entry to the Farm Park, meaning that they may come in before the party but this is limited to the Host and Birthday Childs immediate family (not exceeding more than 6 people, based on the birthday child, a sibling, the parents and grandparents). They are unable to bring party things in until the party room access time (15mins before the party starts).
  4. Other Guests are not permitted to arrive before the starting time of the party. Any early arrivals will be asked to wait in their cars, or will be charged for entry beforehand.
  5. Party schedules and other documents are accessible on confirmation of booking – these are subject to changes without notice.
  6. The maximum party size is 25 children- we have the right to refuse entry to any additional party guests that exceed the specified amount.
  7. It is your responsibility to provide us with your guest-list, and additional information (including any allergies etc.) no less than 1 week before your party. If your guest list isn’t provided on time, we reserve the right to set up the party based on your original predicted numbers.
  8. Any changes to your party (in terms of numbers etc.) must be done with at least 48 hours notice via telephone.
  9. The party policy is 1 free adult per child guest, and therefore any additional adults or siblings will be charged normal entry fees. 2 free adults are permitted with the birthday child.
  10.  On departure of the party, the host will receive a free return pass for the birthday child – this pass is non-transferable and is valid for 12months. The pass must be presented upon arrival, and we will not re-issue lost passes.
  11. All remaining payments must be settled before departure of the party, including any tabs set up with the café

Schools & Groups

  1. All schools and groups must adhere to all terms of entry and prices, in addition to the following terms.
  2. A health and safety document is provided on confirmation of a school or group booking. On signing this document, you agree that you have read, understood and have passed on this information to all necessary persons.
  3. We also provide copies of our own risk assessments, but you are encouraged to still conduct your own, as these are strictly guidelines only (There is opportunity for this, as we offer two adults free entry before your visit – strictly not valid during the Easter holidays).
  4. Cash/card/cheque payment may be taken on arrival. Or an invoice can be sent out on the day, and must be made payable via BACS within 30 days of your visit. We do not refund any payments once they are taken. If you cancel your booking, and haven’t yet paid your invoice, we will charge you a £50 cancellation fee, which must be paid at the time of cancellation. Dates may be transferable, subject to availability, up to 2 weeks before your arranged visit. If you wish to change the date less than 2 weeks before your arranged visit, you may be charged the £50 cancellation fee in addition to your invoice total.

Online Bookings & Payments

  1. Online payments are non-refundable, but may be transferable (at the managements discretion).
  2. Party bookings require a deposit, which covers the minimum cost of the party (10 children for your chosen time slot)

Privacy Policy

You are in control of what information we collect about you. We may ask for information about yourself when purchasing tickets or products through the website, or when registering for promotions, entering competitions, or completing surveys or feedback. By submitting your personal details, you consent to the use of the information as set out in this policy.

Every effort is made to maintain your confidentiality when securing an online payment. This includes the confidentiality of your card details and other personal information. To ensure your online shopping experience is secure, your details will be encrypted on a secure server, and not passed on to any third parties.

If you have submitted your data, you may occasionally receive marketing emails enabling you to keep up to date with offers and events linked to Little Owl Farm Park Ltd. If at any time you wish to be removed from a database please contact info@littleowlfarmpark.co.uk As soon after this as is reasonably practicable, we will remove your name from the relevant database.

 

Does this little elephant belong to anyone ... she’s been here for a few days now and needs to be back with her family... 😥 ... See MoreSee Less

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☃️❄️WINTER DEAL❄️☃️
🐷Come and see our latest arrivals born 2/11/2019 in the pig barn.
🦊We are open Tuesday - Sunday 10AM-4PM. Last entry will be at 3PM.
🌟Reduced rates apply- including weekends🌟

🎅🤶Our Christmas grotto is also available to book now on our website🤶🎅
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Thank you to our visitors who attended our three sell out Fright Nights. Our wicked witch, naughty scarecrow and bossy bat have had lots of fun scaring and entertaining our little visitors (and some of the grown up ones too!)

Wishing all of our visitors a Happy Halloween 🎃

Our Halloween events will continue to run until the end of Half Term (Sunday, 3rd November). For more details, please visit our website at www.littleowlfarmpark.co.uk

We would love to see any of your photos from the event if you attended, so please post them below in the comments 😊
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3 weeks ago

Little Owl Farm Park, Worcestershire

We are thrilled to announce that today Little Owl Farm Park was awarded the 'Visitor Attraction of the Year' award at the Visit Worcestershire Awards for Excellence 2019. We would like to take this opportunity to thank; our fabulous team, our wonderful visitors and our much loved animals for the last six years, what a fantastic belated birthday present! #littleowlfarmpark #visitworcs #proud #dreamteam #VWAwards ... See MoreSee Less

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Happy Half Term everybody - even if it looks like it's going to be a wet one! But not to worry, luckily we have some of our Pick Your Own Pumpkins in our Polytunnel. We also have a number of other activities going on throughout the week.
Open all week 10am - 5pm
We're also looking forward to our first lot of guests joining us for our Fright Night tomorrow evening.
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Tickets are selling fast for our Halloween Fright Nights.

These are a pre-booking only events, so please book in advance to avoid disappointment.

Dates available this year are:
Saturday 26th October
Monday 28th October
Wednesday 30th October

6 - 8pm with food included

To book your tickets please visit:
www.littleowlfarmpark.co.uk/halloween-2019-2/
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Can you spot the odd ones out?

Congratulations to Hattie who on Thursday evening produced a very mixed litter of piglets!

We love a bit of diversity, and this litter certainly show that. You can see all sorts of shapes and markings.

Most litters of piglets will produce a runt, especially the larger litters, can you spot Hattie's? She just so happens to be lying next to her (much bigger) brother.

Also, don't worry, our unusually marked piglet does have a head, it's just hidden under the straw 😊

Open Tuesday - Sunday 10am - 5pm
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2 months ago

Little Owl Farm Park, Worcestershire

HALLOWEEN HALF TERM FUN

Head over to Little Owl Farm Park for lots of spooky fun this October Half Term.

We have a number of activities going on throughout the day, including an interactive Wizard Hunt, arts and crafts activities, a visit to our 'Trick or Treat Tunnel' if you're feeling brave as well as a daily Halloween themed show - all of which are included in your entry price.

And if that wasn't enough for you, we will also be holding our Scarecrow themed Tractor Ride and Pumpkin pick for an additional charge.

No need to book, just visit us between the 26th October - 3rd November - if you're brave enough!
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2 months ago

Little Owl Farm Park, Worcestershire

NEW FOR 2019

Breakfast with Santa

We are thrilled to announce that in addition to our Christmas Grotto this year, we will also be holding our first ever Breakfast with Santa events.

For full details and to book, please visit our website at www.littleowlfarmpark.co.uk
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2 months ago

Little Owl Farm Park, Worcestershire

Father Christmas' Grotto 2019

We are now taking bookings for our Christmas Grotto. Be sure to check out the full details on our website at www.littleowlfarmpark.co.uk 🎄 Keep an eye on our Facebook page too, to see what Father Christmas and his elves have in store for you!

With a number of slots filling quickly, we recommend booking early to avoid disappointment. This is an online booking only event.
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2 months ago

Little Owl Farm Park, Worcestershire

Here's a spooky insight into what you can expect on our Halloween Fright Nights this year! ... See MoreSee Less

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2 months ago

Little Owl Farm Park, Worcestershire

Little Owl Farm Park, Worcestershire's cover photo ... See MoreSee Less

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How to find Us…

Address: Little Owl Farm Park, Owl Hill Lane, Dunhampton, Worcestershire DY13 9SS

Call: 01905 620325

Email us

Little Owl Farm Park

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