Once a purchase has been made, you are accepting these terms and conditions as a basis of any contract between Little Owl Farm Park Ltd and yourself. No contract exists between yourself and Little Owl Farm Park Ltd until payment has been received, and your order is accepted by us.

 

Prices & Purchases

  1. Prices and descriptions of services purchased, are displayed at the time of placing an order.
    Prices are in UK Sterling and inclusive of all applicable taxes. Once payment has been made – prices will not be increased.
  2. Prices displayed on the website are subject to change without notice.
  3. Entry prices are in accordance with those displayed at point of entry.
  4. On applying for any discounts, the policies displayed upon entry must be adhered to. Discounts will not be given to those that don’t meet the necessary criteria.
  5. Prices are charged from 1 years of age. Proof, in the form of a birth certificate, may be required upon entry if applying for free entry for under 1s.

Terms of Entry

  1. It is a term of entry that all Terms and Conditions are understood, accepted and adhered to. Failure to do so may result in non-admission or rejection from the park.
  2. All health and safety signage (and information presented in the map handouts on arrival) throughout the park must be adhered to.
  3. It is also understood that for any reason beyond our control, attractions or the whole farm park may have to be closed or altered, without notice.
  4. Smoking is prohibited in all areas inside the Farm Park – This is for the comfort and safety of all of our visitors. There is a smoking area on the carpark.
  5. Our ‘Code of Conduct’, stated on the website and on entry must be adhered to. This is for the comfort and safety of our visitors and staff. If a visitors’ behaviour is unacceptable, in accordance with our ‘Code of Conduct’, they may be asked to leave the park without a refund.
  6. Only guide dogs are permitted onto the Farm Park premises. No other Dogs are allowed.
    The carpark is free of charge, and is for the convenience of our customers. Little Owl Farm Park Ltd will take no responsibility for any loss or damages that occur on our carpark. Once the carpark and overflow car park are full, we have reached our full capacity and may have to deny entry. If you leave the Farm Park and wish to re-enter that day, you must take the necessary steps, as outlined in the Reception area, to ensure you don’t get re-charged upon entry (this may be in the form of getting a stamp).
  7. No refunds are to be made, once entry to the park is gained. Tickets may be transferable, at the managements discretion.
  8. Visitors under 16 years of age must be accompanied and supervised, at all times, by an individual 18 years or over.
  9. The café is NOT operated as a separate business, and therefore entry prices for the farm park must be paid in order to access the café also.
  10. Any breakages or damage caused by reckless behaviour to any of our attractions or shop stock must be reimbursed in full.
  11. Any demonstrations and activities are subject to change.
  12. If any child has religious or health requirements, meaning that they cannot be around certain animals etc. Please make arrangements around this yourselves, as Little Owl Farm Park will not be able to make adjustments.
  13. Little Owl Farm Park take no responsibility for any loss or damage to personal belongings that occurs on or around Little Owl Farm Park or premises. Children and dependents are the responsibility of their parents, carers or supervisors.

Annual Memberships

  1. All terms of entry and pricing, must be accepted in addition to these following terms.
  2. Your Membership pass entitles the named person(s) to visit free any day we are open for 12 consecutive months (Please note: we do close annually for a winter shut down –this varies each year, and will be for approximately 5-7 weeks).
  3. Photos of all individuals named on the pass must be taken upon purchase or previously sent though electronically, before any payment is taken.
  4. Events are subject to change without notice and no refunds are given should the Farm Park close due to circumstances beyond our control.
  5. Memberships cannot be used in conjunction with any promotional offer, voucher or events.
    A Membership only applies to general Farm Park admission. Some extra charges may apply at times.
  6. Little Owl Farm Park reserves the right to remove the offer of a membership at any point during the year.
  7. Lost/damaged passes are subject to a £5 replacement charge (we will use the photos on our system).
  8. Membership Passes are not interchangeable or transferable for any reason.
  9. Little Owl Farm Park reserves the right to refuse renewal or withdraw membership at any time.
  10. Personal or verbal abuse of staff will not be tolerated and Little Owl Farm Park reserve the right to refuse admission and revoke membership if the ‘Code of Conduct’ is not adhered to.
  11. On purchase of your annual pass, you are giving Little Owl Farm Park consent to keep details and photos you have provided on record. These details will not be passed onto any third parties.
  12. If you forget your pass, we will look up the photos on the system on arrival. If you forget your pass twice, you will be asked to pay the £5 renewal fee. We will not keep checking the system.

Parties

  1. All parties must adhere to all terms of entry and prices, in addition to the following terms.
  2. A health and safety document is provided on confirmation of a party booking. On signing this document, you agree that you have read, understood and have passed on this information to all necessary persons.
  3. Hosts are able to have all day entry to the Farm Park, meaning that they may come in before the party but this is limited to the Host and Birthday Childs immediate family (not exceeding more than 6 people, based on the birthday child, a sibling, the parents and grandparents). They are unable to bring party things in until the party room access time (15mins before the party starts).
  4. Other Guests are not permitted to arrive before the starting time of the party. Any early arrivals will be asked to wait in their cars, or will be charged for entry beforehand.
  5. Party schedules and other documents are accessible on confirmation of booking – these are subject to changes without notice.
  6. The maximum party size is 25 children- we have the right to refuse entry to any additional party guests that exceed the specified amount.
  7. It is your responsibility to provide us with your guest-list, and additional information (including any allergies etc.) no less than 1 week before your party. If your guest list isn’t provided on time, we reserve the right to set up the party based on your original predicted numbers.
  8. Any changes to your party (in terms of numbers etc.) must be done with at least 48 hours notice via telephone.
  9. The party policy is 1 free adult per child guest, and therefore any additional adults or siblings will be charged normal entry fees. 2 free adults are permitted with the birthday child.
  10.  On departure of the party, the host will receive a free return pass for the birthday child – this pass is non-transferable and is valid for 12months. The pass must be presented upon arrival, and we will not re-issue lost passes.
  11. All remaining payments must be settled before departure of the party, including any tabs set up with the café

Schools & Groups

  1. All schools and groups must adhere to all terms of entry and prices, in addition to the following terms.
  2. A health and safety document is provided on confirmation of a school or group booking. On signing this document, you agree that you have read, understood and have passed on this information to all necessary persons.
  3. We also provide copies of our own risk assessments, but you are encouraged to still conduct your own, as these are strictly guidelines only (There is opportunity for this, as we offer two adults free entry before your visit – strictly not valid during the Easter holidays).
  4. Cash/card/cheque payment may be taken on arrival. Or an invoice can be sent out on the day, and must be made payable via BACS within 30 days of your visit. We do not refund any payments once they are taken. If you cancel your booking, and haven’t yet paid your invoice, we will charge you a £50 cancellation fee, which must be paid at the time of cancellation. Dates may be transferable, subject to availability, up to 2 weeks before your arranged visit. If you wish to change the date less than 2 weeks before your arranged visit, you may be charged the £50 cancellation fee in addition to your invoice total.

Online Bookings & Payments

  1. Online payments are non-refundable, but may be transferable (at the managements discretion).
  2. Party bookings require a deposit, which covers the minimum cost of the party (10 children for your chosen time slot)

Privacy Policy

You are in control of what information we collect about you. We may ask for information about yourself when purchasing tickets or products through the website, or when registering for promotions, entering competitions, or completing surveys or feedback. By submitting your personal details, you consent to the use of the information as set out in this policy.

Every effort is made to maintain your confidentiality when securing an online payment. This includes the confidentiality of your card details and other personal information. To ensure your online shopping experience is secure, your details will be encrypted on a secure server, and not passed on to any third parties.

If you have submitted your data, you may occasionally receive marketing emails enabling you to keep up to date with offers and events linked to Little Owl Farm Park Ltd. If at any time you wish to be removed from a database please contact info@littleowlfarmpark.co.uk As soon after this as is reasonably practicable, we will remove your name from the relevant database.

 

NEW DATES ADDED! 🐷🐣🐑🐰

Due to the popularity of our Farmer Tots sessions on Tuesday's and requests for a Friday group - we have now added 5 Friday sessions starting at the end of February.

Does your little one love animals and all things farming? If so, this is the club for them! Suitable for 3 - 5 year olds. 🐷

- Weekly farming/animal themed arts and crafts
- VIP Meet and Greets with our animals
- Story Time
- Drink and a snack for your little one
- You get to join in the fun too!

Want to make a day of it? The child's admission price is included in the price, and the accompanying adult gets a 10% discount on the entry price! 🐣 So come a little earlier and make the most of the day.

For more information or to book, please email info@littleowlfarmpark.co.uk. Terms and conditions apply.
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5 days ago

Little Owl Farm Park, Worcestershire

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HAPPY NEW YEAR - HERE'S SOMETHING NEW FOR 2020! 🤩

Does your little one love animals and all things farming? If so, this is the club for you! Suitable for 3 - 5 year olds. 🐷

- Weekly farming/animal themed arts and crafts
- VIP Meet and Greets with our animals
- Story Time
- Drink and a snack for your little one
- You get to join in the fun too!

Want to stay the rest of the day? The child's admission price is included in the price, and the accompanying adult gets a 10% discount on the entry price! 🐣

For more information or to book, please email info@littleowlfarmpark.co.uk. Terms and conditions apply.
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Wishing all of our wonderful visitors a happy and healthy 2020. Thank you for choosing to spend your special, family days out with us. We've had a fantastic year with you all and we couldn't have done it without you. Here's to a 2020 full of fun and happy memories for you. Here's some of our favourite moments...

Reopen on 2nd January, 10am - 4pm
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EXTRA CHRISTMAS ARRIVAL 🐐🎄🎅

Whilst everyone was busy opening their presents and prepping for Christmas Day lunch, we were meeting our special Christmas arrival - no kidding! His mum Laura has been giving him lots of kisses ever since!

This super cute and unusually marked little boy arrived on Christmas Day morning. He's doing very well but we need a name for him! We would love to hear your name suggestions 🙂

You can also come and meet him and his mum in the Demo Barn. Open 10 - 4.
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And off he goes, back to the North Pole ready to load up the sleigh for tonight. Thank you for all the fun and mischief Figgy, we've had lots of fun with you! We hope you come back and see us next year 😊 #figgyonthefarm #littleowlfarmpark #christmas #festivefun #christmaseve 🎄🎅☃️❄ ... See MoreSee Less

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Thank you so much to all of our lovely visitors who joined us for our; Snow Parties, Christmas Shows, Christmas Grotto and Breakfast with Santa. We have all had lots of fun with you all getting into the Christmas spirit. Father Christmas and his elves are about to head back to the North Pole shortly, but before they do, they wanted to wish you all a very Merry Christmas and a Happy New Year.

If you have any photos of you and your little ones in any of our Christmas areas, we would love to see them!

We will be continuing our Snow Parties and Christmas Shows for the rest of the school holiday.

Please note we are closed: 24, 25, 26, 31/12/19 and 01/01/20.

Wishing all of our visitors a very Merry Christmas, we hope you have a good one.
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🎄 Christmas Opening Hours 🎄

It's been fantastic to see so many of you over the last few weeks, we've had lots of fun with you all!

We will be open on various dates over the rest of the school holiday. Please see the dates below to avoid disappointment.

We can confirm that our Snow Parties will continue running throughout the holiday (27 - 30/12/19 & 02 - 05/01/20) ❄️
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Figgy thinks he should be the only star at the top of our tree this Christmas! Cheeky elf! #figgyonthefarm #littleowlfarmpark #christmas #festivefun ... See MoreSee Less

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Mike and Marcel our marmosets really weren't sure what to make of Figgy this morning. It looks like Mike quite fancies Figgy's hat though! Share Figgy... #figgyonthefarm #littleowlfarmpark #marmosets #christmas #festivefun #notsharing ... See MoreSee Less

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Figgy has been back in the soft play... obviously the yellow slide wasnt fast enough for Figgy last time. We just managed to catch him coming down our super fast blue slide! #figgyonthefarm #littleowlfarmpark #christmas #festivefun #speedyslide ... See MoreSee Less

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How to find Us…

Address: Little Owl Farm Park, Owl Hill Lane, Dunhampton, Worcestershire DY13 9SS

Call: 01905 620325

Email us

Little Owl Farm Park

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